Demo · Sample data

Queuing

Online booking, QR ticketing, a counter workstation and a live waiting-hall display, for a bank branch, a clinic, a service desk or a restaurant.

Queuing system visitor screen showing the number now serving and a list of all counters

A process, considered.

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Visitors book a slot online or scan a rotating lobby QR to join the queue on the spot. Staff call the next number from a counter workstation; the waiting hall shows what is being served on a large display, updating live over server-sent events. Priority numbers jump the queue. A misfired call can be undone for eight seconds. Counter names, ticket prefixes, theme colours and industry wording are all configuration, so the same code runs a bank branch or a repair desk.

Delivered capabilities

  • Online booking by counter, date and slot
  • Rotating lobby QR for walk-ins
  • Counter workstation
  • Live waiting-hall display with voice call
  • Priority queue for elderly / VIP
  • Server-sent events, no polling
  • Four text sizes, 44px targets, keyboard shortcuts
  • English · 繁體 · 简体

These screens demonstrate implemented workflows, not unverified revenue, time savings or returns.

Waiting-hall display showing the latest call D022 in very large type beside a list of counters