A clear path from idea to use.

Every decision has a record. Every stage has a clear next step.

Idea & discovery

Start with the problem you want to solve.
Service journey illustration
You
Browse our projects and plans. Bring your current website, examples or the process you want to improve.
KKERN
We learn how the business works and identify what the proposed product needs to do.
Client space
No account is needed to explore the website. Keep your references ready for the next step.

Your workspace

Create an account and share your requirements.
Service journey illustration
You
Register, verify your email and tell us about your business, intended users and expected deliverables.
KKERN
We review your requirements and follow up on the details needed to prepare a proposal.
Client space
Your business workspace keeps requirements and discussions together. Scope is still awaiting approval.

Agree the scope

Review the proposal before committing.
Service journey illustration
You
The workspace owner reviews and approves the concept, scope, price, schedule and acceptance criteria.
KKERN
We document the deliverables, exclusions, agreed infrastructure limits, subscription and payment terms.
Client space
The versioned proposal and approved scope remain available as the shared record for delivery.

Payment & build

Verified payment starts the agreed build.
Service journey illustration
You
Follow the invoice instructions and upload payment proof. Supply the agreed content and materials.
KKERN
We verify the payment before design and development begin, then keep you informed of progress.
Client space
See invoices, receipts, files and progress. Uploading proof marks payment pending verification; it does not settle the invoice.

Accept & launch

Test the version, accept it, then launch.
Service journey illustration
You
Test the preview against the agreed checklist. The workspace owner explicitly accepts the delivered version.
KKERN
We address verified defects, prepare the release and publish only after explicit delivery acceptance.
Client space
The preview, deliverables and acceptance record show the exact version, scope, person and time. Silence never counts as acceptance.

Care & improvement

Use the product and keep improving it.
Service journey illustration
You
Open the live product and submit requests through your account. Review each proposed change and accept the delivered result.
KKERN
We maintain hosting within agreed limits, backups, security updates and defect fixes, and schedule approved changes.
Client space
Keep product links, request threads, modification allowance, invoices and renewal dates in one place.

What should you bring?

Business nature and scale, existing processes, the problems to solve, intended users, references or prototypes, and expected deliverables.

What is in your account?

Product and staging links, progress, proposals, documents, deliverables, acceptance, subscriptions, renewal dates, quotas, invoices, receipts, payment proofs and threaded requests.

Who can approve?

Workspace owners approve scope, accept deliveries and manage billing. Invited members submit and discuss requests. Payment-proof uploads only mark invoices pending verification.

Acceptance is always explicit

You accept an exact delivered version and scope, recorded with the actor and timestamp. Silence never means acceptance. Internal check-ins are weekly in month one, then monthly.